Estate Agent
Telephone Answering
Services

Estate Agent Telephone Answering Services

We specialise in providing services to the property sector which include; residential and commercial sales and lettings, estate agents and property maintenance companies.

Estate Agent Telephone Answering Services

We understand that a residential enquiry is different from a commercial enquiry and our experience enables us to handle both as you require.

We have packages to suit all service levels ranging from simple enquiries for over flow, through to detailed enquiries from your landlords, tenants and potential buyers.

New callers can be screened to ensure they are directed to the most appropriate team, whether that´s residential, commercial, buying or letting.

Our clients are often required to meet their prospective buyers, tenants and landlords on-site which means staffing levels in their offices can change quite significantly. Maintaining cover for the phones at these times or when your staff are engaged on other calls, can be challenging, which is where Message 4U come in.

We start by allocating you one of our receptionists, she will be the person taking the majority of your calls and maintaining contact with you day to day via phone and email.

You then re-direct your calls to us when you either can´t, or don´t want to take your own calls or if your lines are engaged or go unanswered after 3 rings

We answer in your company name and, based on your brief, we take a message (which is immediately dispatched via SMS or email), and your caller is unaware that your phone has not been answered in your office.

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